I take on one receivables, billing, or collections process at a time, sort out what is slowing it down, and leave you with a control plan so the improvement holds. Fixed scope, fixed price, handled start to finish by one certified Lean Six Sigma Black Belt. Most of my work is with federal agencies and the shared-service centers that support them.
Every engagement has a defined scope, a set price, and a clear handoff. You know what you are getting and what it costs before we begin.
I map how your order-to-cash, billing, and collections actually work today, measure where time and money are leaking, and give you a short, prioritized list of fixes with a briefing for leadership.
I take one financial process and run it through DMAIC: define the problem, measure it, find the root cause, make the change, and set up the controls that keep the gain in place after I am gone.
I set up the governance, the meeting cadence, and the KPI dashboards a cross-functional effort needs, and keep an eye on both the numbers and the people.
No long proposals or open-ended retainers. We agree on the work up front, then I do it.
A 30-minute call to pick one process and one metric that matters to you.
A one-page proposal with the scope, the deliverable, and the price. No hourly surprises.
I do the work and hand over a control plan, so the improvement holds after I leave.
The figures below come from commercial roles leading enterprise receivables and billing. No federal past performance is claimed.
I have spent more than fifteen years running enterprise receivables, billing, and order-to-cash operations.
As a Lean Six Sigma Black Belt, I have recovered millions in bad debt a year, kept DSO low and steady, and delivered six- and seven-figure process savings through DMAIC work. I have stood up PMOs with governance and KPI dashboards, and built playbooks for more than eighteen acquisition integrations.
I pair that with everyday analytics tools (Tableau, Power BI) and the systems finance teams run on (Oracle, NetSuite, Salesforce). I hold the Google Project Management Professional Certificate and a FinTech certificate from Cornell’s SC Johnson College of Business (eCornell, 2026), and I am adding applied-AI coursework at eCornell to automate more of the receivables and collections work I have done by hand for years. I am based in Boulder, Colorado, and work remotely. You deal with one person the whole way through.
Most financial-integrity requirements come down to process work: document how operations really run, find the leakage, and put in controls that hold. That is what DMAIC is for.
| Agency requirement | What the engagement produces |
|---|---|
| OMB A-123 internal control and payment-integrity obligations | Documented current-state controls, the gaps identified, and a control plan that shows sustained improvement. |
| Improper-payment risk and reduction targets (PIIA / Appendix C) | Root-cause analysis of error and exception sources, with a prioritized remediation roadmap. |
| Debt Collection Improvement Act referral timelines | A faster, cleaner receivables-to-referral cycle, with fewer aged balances slipping past the clock. |
| Audit and GAO Green Book risk-assessment expectations | Process documentation and metrics an auditor can follow. |
| Shared-service standardization goals | Repeatable standard work that scales across the agencies a center serves. |
These are planning ranges, adjusted to the requirement. Each tier is a defined deliverable with a tight scope.
A single process map with a quick current-state assessment and a quick-win list, or a standalone KPI dashboard. A good way to start.
A full DMAIC engagement on one process: current-state map, root-cause analysis, an improvement roadmap with projected savings, and a control plan.
A larger effort across a process family or several linked sub-processes, with a fuller control and roll-out plan.
Every engagement starts with a 30-minute scoping call to pick one process and one success metric, followed by a one-page fixed-price proposal.
Identifiers for contracting officers and partners.
Tell me which receivables or billing process is costing you time or money. I will send back a one-page scope and a fixed price you can act on.